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PSFC VPN Remote Access

A virtual private network (VPN) is a communications network tunneled through another network. The PSFC VPN provides secure communications to the PSFC network from the public Internet. By using the PSFC VPN you should have the same access and privileges to PSFC computer facilities that you would have from within the PSFC.


In order to use the PSFC VPN you must have a PSFC computer account. VPN access is available either through a standalone installed VPN client or an app for Android and iOS mobile devices.

Standalone Installed ClientAndroid & iOS Clients

NOTE: Before using the PSFC VPN please be sure that you have taken the time to
ensure that Anti-Virus software and OS patches on your computer are up to date.

Standalone Installed VPN Client


VPN standalone client software - Windows 7, 8.1 & 10
Installation instructions
- Windows XP, Vista, 8.1 & 10

Windows 8.1 Setup Information (Built-in client)

Windows 10 Setup Information (Using the downloadable app from the Windows Store)


VPN standalone client software - OS X - 10.9, 10.10 & 10.11
Installation instructions
- OS X - 10.9, 10.10 & 10.11

(Please note: The updated standalone client will now work for OSX 10.11, El Capitan.)

Android and iOS Smartphones and Tablets

Installing the VPN client on an Android or iOS smartphone or tablet is as simple as scanning a QR code.

Android Devices
(Click Here for setup instructions)

iOS Devices
(Click here for setup instructions)

VPN Troubleshooting

1. Make sure you have an up-to-date PSFC computer account.

2. If using the standalone client, make sure that the most recent version is installed.

3. If you are having a problem with your username/password authentication, place psfc\ before your username.

4. If you still have a problem please email Brandon Savage ( or Lee Berkowitz ( and provide:

a. The time you attempted to connect.

b. What Operating system you were using

c. Version of the VPN client, if you know it.



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